Derbyshire Mortgages and Protection

We had an excellent experience working with Laura our mortgage advisor. They explained everything clearly, kept us informed throughout the process, and made what could have been a stressful experience feel straightforward and manageable. Thank you and we will be using you again.

We are always really happy with the work Laura does with us in finding new mortgage deals, the advice is always great and comes true regarding future rates every time. The continued research and updates on rates is really appreciated. We will always come back at the end of terms as I know we are in good hands and receive quality advice. Thank you Laura and Derbyshire Mortgage and Protection.

I would just like to share our experience with Derbyshire Mortgages and Protection. Laura has been amazing from start to finish in helping us achieve the best product for us. She has been professional throughout and guided us through the full process. Lauras communication was outstanding and we were always kept informed, and nothing was ever too much trouble. Our offer was submitted on Friday and we were accepted on the Monday. Would we use Laura again for a mortgage application. 100% 5 star service all round. Thank you. 😊

We can’t recommend Derbyshire Mortgages and Protection highly enough. Simone handled our remortgage from start to finish, and the whole process was seamless. She was professional, knowledgeable, and kept us informed every step of the way, making everything feel straightforward and stress-free. The service we received went beyond excellent, and we wouldn’t hesitate to recommend Simone and the team to anyone looking for outstanding mortgage advice. Amazing!!!!

We were originally recommended to Simone at Derbyshire Mortgages & Protection by a work colleague who had also used her services and spoken highly of her experience. After working with Simone ourselves, we completely understand why. From our very first interaction, Simone made us feel comfortable, informed, and confident in the process ahead. She took the time to explain everything clearly, listened attentively to our concerns, and consistently demonstrated that she had our best interests at heart. Although we had also consulted with another mortgage advisor local to us—who came recommended by family—it quickly became clear that Simone was the right choice. Her professionalism, approach, and the level of service she offered were unmatched. Throughout the entire process, Simone has been incredibly supportive, knowledgeable, and reliable. She was always accessible—never more than a phone call away whenever we needed reassurance, an update, or simply had a question. Her transparency, competence, and proactive communication made what could have been a stressful experience feel manageable and well-guided. On the occasions we spoke with Emma, she was also helpful and informative, and it’s clear the whole team works with the same client-focused approach. Simone’s empathy, resourcefulness, and commitment to ensuring everything ran smoothly have truly stood out. She and her team have gone above and beyond for us, and we are genuinely grateful for all their hard work and dedication. We have already recommended Derbyshire Mortgages & Protection to family and friends, and we will continue to do so without hesitation. Thank you, Simone and team, for making this journey a positive and reassuring one.