Sam Sexton
20 Jan 2026Avoid at all costs. Got quoted for a small mortgage with this company and was giving rough costs & fees. I asked before proceeding if there were any more fees and was told no. After going through all the admin and paying £195 commitment fee I was asked to sign some documents, and the fees quoted at the start had doubled. Thousands of pounds added on and no one even mentioned it just sent it in a form and expected me to sign. Cancelled the loan but had nothing but trouble getting my commitment fee back. Finally got it but took me a few weeks and they tried to pay me £5 short. Acting as if they're doing me a favour. Sound very polite and professional on the phone but the experience was anything but.










Social Media
Follow Genie Residential Mortgages Ltd on social media for updates and insights.