Key Equity Release

I wish I could give less than a 1 star. Myself and my family have had the worst experience since using key, please think long and hard before releasing equity on your beloved home, as it will have a terrible knock on effect for you and your loved ones future.

We recently used Key Retirement to access equity release in our property. The whole process from beginning to end was smooth and without fault. The advisor and the team took us through every step in a courteous and easy to understand procedure. Cannot be faulted and would recommend to anybody

A first-rate experience, giving us all the relevant information to enable us to make an informed decision, and conducted with no sales pressure. James Knighton was polite, courteous and knowledgeable throughout. We were told to expect the whole process to take between 6-8 weeks, but, in reality, the Equity Release money was available exactly one month after our first (of two) consultations with James! What more can I say, you can't get better service than that!! We have already recommended Key Retirement to several friends, one of whom has already obtained ER through Key, and others who are currently looking into it! Well done, Key.

We found Key Retirement to be very professional in every aspect of dealing with us and I would highly recommend them to family and friends. They were always available and eager to assist in all dealing we had with them. They made the whole process easy to follow and understand.

Before choosing (KR) Key retirement I rang two other companies but was unimpressed with the initial contact. Steve Baldwin from KR made two appointments to see me. He explained everything clearly and concisely all of which was accompanied by written documentation. The second appointment was for my daughter reassuring her that I fully understood the whole process. Not once did I feel pressurised and the payment was in my account within 5 weeks. At 75 Equity release has enabled me to do home improvements and to travel 'business class' to Australia. It's just wonderful. Thank you Key Retirement for a swift efficient process.