Carol Smith Mortgage Services

Amazing! Carol, Helen and the team are incredible at what they do; they have supported us throughout our first home purchase and we would recommend Carol Smith Mortgages to anybody!

We can’t recommend Carol Smith and her team highly enough. As first-time buyers, the whole process felt daunting at first, but from the moment we sat down with Carol she completely put our minds at ease. She explained everything clearly, guided us through every step, and helped us with everything we needed along the way. No question or concern was ever too much trouble, and she was always there when we needed her. Her personal, friendly approach made what could have been a stressful experience feel so much easier and more manageable. Thank you, Carol – we’re so grateful for all your help and would absolutely recommend your service to anyone.

Carol and Helen were incredibly helpful and supportive throughout our move. We had some challenges with the sale of our house and they were always there to reassure us and help us navigate the system. They found us a very good mortgage deal very quickly and managed every aspect of the process. I'd have no hesitation in recommending them.

I would highly recommend Carol Smith Mortgage Services. From start to finish Carol was always friendly, informative, explained everything in detail, always available to answer questions. She gave me time to make my decision on equity release, advised the pros and cons, guiding me but not pressurising me. If Carol wasn't available Helen was also able to help me before Carol phoned me back. I would give Carol and her company 5 stars 🌟 and would recommend her, which has already happened.

We could not recommend them *enough* - Having Carol and her team guide and help us, was a god-send. Being first time buyers, we had *a lot* of questions and worries. Carol (and Helen) were there every step of the way, you could literally text/call them any time and they put the time in to help with any queries we had. Not only were they fast, effective & professional; They were very personable & lovely to speak to. Highly, *Highly* recommend.