Hilbery Chaplin Laindon

I highly recommend Marcus as an estate agent, he truly went above and beyond to make our home buying experience smooth and stress-free. His hardworking ethic shone through from the start; he was always responsive and flexible, adjusting to my busy schedule without hesitation. When Lewis called in sick for our first house viewing it was Marcus who stepped in seamlessly (albeit a tad late) and handled everything with professionalism and enthusiasm. Then again on our second viewing, when it somehow slipped through the cracks and wasn't in anyone's diary (Lewis seemed to have taken my phone call but not put me in the diary while he went on Holiday), I had to call the office minutes before closing and again Marcus rushed over at short notice to ensure we didn't miss out. I'm especially grateful that he stayed well beyond his shift end to answer all our questions and walk us through the details. As a person with a history in House Sales and working in an Estate Agents many moons ago, I really hope Marcus continues to give 110% with all of his clients and this review paves the way for him to stand head and shoulders above the rest! Thanks to Marcus's dedication, we found our perfect home. If you're looking for an agent who puts clients first, he's the one!

Every one at Hillary chaplin of branch in laindon.. are a fantastic team!! They go above and beyond They did sell our property at a great price to a lovely family my late parents would of been proud but due to a bitter family member we had no choice but to withdraw sadly!! And we are still in limbo but the Hillary Chaplin team where all so helpful and understanding and really went above and beyond to help us can’t thank them enough for there kindness and patience and understanding would definitely recommend

We recently completed our house purchase through Hilbery Chaplin, and we couldn’t be more grateful for the support we received throughout the entire process. A very special thank you to Lewis, who first introduced us to the property. From the very beginning, he was professional, approachable, and genuinely helpful. We truly appreciate the time and care he took with us. We would also like to thank Karen and Corinne for their continued support and communication during the purchase. They were always responsive, reassuring, and efficient, which made what can often be a stressful process feel much smoother and more manageable. In fact, all the staff at Hilbery Chaplin were friendly and supportive, and we are really thankful for their teamwork and dedication in helping us secure our new home. We highly recommend them to anyone looking to buy or sell — thank you again for everything!

Over the years, I have used Hilbery Chaplin as both a vendor and a client purchasing - both were extremely positive experiences. Karen is an exceptional agent who clearly understands the market and how to piece together chains so that all parties get the desired outcome. A fantastic team, not always easy to find people like this to help on what is for a most a significant and stressful event!

Marcus Hamer has been excellent throughout the process so far - super professional and responsive. He’s kept us updated at every stage and has been quick to answer any questions, which has made things feel much more manageable as first time buyers. Marcus has made the experience smooth and straightforward so far. We really appreciate all his help and would recommend Hilbery Chaplin for your purchase!