Online Mortgage Advisor

They refused to work with me after one lender’s decline without providing any explanation. I received no advice from them in that situation—just a blatant, unmotivated refusal, which even led me to suspect possible discrimination. This was a total failure of their main function: to advise. Their complaint procedure failed to acknowledge these obvious and evident failures on their part, instead offering a laughable £100 compensation for three months of lost time and effort. The lender later confirmed that my advisor should have shared the reasons for the decline with me, but this never happened: “The previous decline decision should have already been communicated to you, explaining the reasons why it was declined.”

I can’t say enough good things about my experience with Sheridan and Jenna at Online mortgage advisor. As a first-time buyer with questionable credit history I was really overwhelmed by the whole mortgage process, but I was supported at every step. They were always available to answer my questions (and I had a lot!), and they really took the time to understand my financial situation and find the best possible loan for me. Thanks to their expertise and dedication, I was able to secure a mortgage and purchase my first little house. I highly recommend OMA to anyone looking for a knowledgeable, trustworthy and supportive mortgage advisor team. Thanks so much.

I could speak more highly of the service we had with Sheridan at OMA. We were applying for our first mortgage on a shared ownership property and naturally, lacked knowledge in several areas and Sheridan explained everything clearly, simply and no question was off the table. Sheridan was also incredibly responsive, meaning we were never left in the dark with the progress of our application. He chased relevant parties when needed and he felt like a genuine advocate for our case. This was especially important for us, having been served a section 21 on our rental, so time was off the essence. My only regret is not contacting him/them sooner! The cost of using OMA was extremely reasonable, especially considering the fantastic service we received. I would recommend them to anyone (and will be doing!) Thank you OMA/Sheridan, you made what can be a stressful situation as easy as it could be.

We had an amazing experience working with Sheridan Repton at Online Mortgage Advisor. As first-time buyers, we were overwhelmed and unsure where to start, but Sheridan made the entire process seamless and stress-free. His support, guidance, and clear communication were invaluable, and we couldn’t be more grateful. Thanks to him, we’re going to be stepping into our new home in 2025 and couldn’t be happier! We’ll definitely be recommending Sheridan to friends.

From the start to now looking for a new home, the process has been seamless, and professional! My OMA expert Lisa has been friendly, and responsive to what I'm looking for, but also really helpful with things I don't understand and explaining in a simple manner. Really impressed with the service!