Compass Mortgages

Dean at Compass mortgages recently sorted out a second charge for me to raise funds to renovate a property I own. His service levels and attention to detail were simply first class - and those were tested to the highest level due to some challenging requirements of the lender. I’d thoroughly recommend his services to all.

John Sankey of Compass Mortgages has to be one of the most efficient, kindest and knowledgeable professionals I have ever met. My partner and I used Compass Mortgages as the Broker for buying our first home, who John in particular came highly recommended by a work colleague. The level of service my partner and I experienced means that we would never look anywhere else, nor recommend anyone else other than John and the Compass Mortgages team whether it's buying a first home, or moving onto a second or third. Their experience and knowledge extends into all levels of property purchasing. For myself and my partner, it wasn't simply a case of going and getting a mortgage. Having been self employed and out of work during Covid, and some negative financial history, John didn't just help us at the house buying process stage, he invested genuine care and guidance over a period of 3 years to get us ready for buying our first home ensuring I was suitably ready. During the house buying process John always welcomed a phone call even if it was out of working hours occasionally and his response time to emails was swift. He always went above and beyond to give guidance, and even ensured that all parties were constantly moving (estate agents and legal teams). The thing about John is, he hasn't just left an impression that reflects highly of compass mortgages, he left an impression as a genuine human being that ensured we got our first home even under life's pressures. He cared about us and we felt valued. We contacted John as a professional, and we have finished our first stage in the property world with a life long friend.

Excellent service from Darren Sankey. Following a personal change, he handled my mortgage with sensitivity, professionalism, and great attention to detail. He was always approachable, quick to respond, and very knowledgeable. I felt supported and confident throughout the entire process and wouldn’t hesitate to recommend him.

I honestly can’t recommend John at Compass Mortgages highly enough. He was recommended to me by a friend and I'm glad I followed up on the recommendation! From the very beginning, John was brilliant at explaining everything clearly and making the whole mortgage process feel simple and manageable. John really took the time to listen to what I wanted to achieve and worked hard to find the best possible solution for my complex situation. He kept me updated every step of the way and was always on top of the process with both mortgage companies, which made everything incredibly easy and stress-free for me. On top of all that, John also helped organise my critical illness and income protection cover, which was a huge reassurance. John’s support, knowledge, and genuine care made a massive difference, and I wouldn’t hesitate to recommend him to anyone looking for a mortgage broker they can truly trust.

Dean, Laura and the team were outstanding in helping us buy our first house. Whether it was meeting face to face to discuss details or talking the phone, their insight and knowledge made everything clear and easy to understand. Thank you so much for providing the best support during this process!