Expert Mortgages - Mortgage Advice Royston

We are first time buyers so really had minimal knowledge when it comes to houses and purchasing one! We got put in touch with Simon through one of the estate agents we used when we first started viewing, and we had one call with him and that was that. Normally I am someone who like to “shop around” but after our initial call we were pretty much set with Simon, he has been nothing but helpful and personable throughout this whole process. He responds really quickly, and no question is too big! We have asked him about more than just the mortgage element, and he has helped us with general queries regarding solicitors, estate agents, the process in general, the list goes on. He has provided us with so much support and has been a real “comfort blanket” of a human so to speak. Recommend throughly and will be recommending him to my friends who will also be first time buyers.

Simon at Expert Mortgages was incredibly helpful! As first time buyers we were not sure what we needed to do, but Simon has helped us every step of the way and has always been available to answer any questions. He made sure we got the best mortgage offer for us and continued to check if any better mortgage offers had become available whilst the purchase was ongoing. We would definitely recommend them and use them again ourselves when we come to re-mortgage in the future!

Simon from Expert Mortgages has been absolutely brilliant from start to finish with us. As first-time buyers, the whole process can feel overwhelming, but he made everything go as smoothly as possible and took so much of the stress away. Nothing has ever been too much trouble — even when I’ve contacted him in the evenings or at weekends, he’s always been there to answer questions and explain things clearly and patiently. His support, responsiveness, and reassurance have made a huge difference to us. Simon has provided an outstanding service and we honestly couldn’t have asked for better. I wouldn’t hesitate to recommend him to anyone needing a mortgage in the future.

We would really recommend Simon as a mortgage broker. He’s been extremely responsive and has taken the time to explain everything clearly, especially as we’re first-time buyers with lots of questions. We’ve never felt rushed or overwhelmed at any point. We really appreciated how transparent he is, talking us through the different options available and clearly outlining the pros and cons of each. It’s been very reassuring working with someone so thorough and approachable, and we feel very confident continuing the process with him. Faye & Alex

I cannot recommend Simon Masters highly enough. We came to him with a particularly complex mortgage situation, but Simon’s expertise and patience were evident from the start. He secured us an excellent deal and kept us informed every step of the way with impressively quick response times. What truly sets Simon apart is his willingness to go above and beyond; when we hit a few hurdles, he took the lead, proactively liaising with both lenders and solicitors to ensure everything stayed on track. He even provided great recommendations for other services we needed for our new home. If you want a broker who offers genuine customer care and doesn't give up, Simon is your man.