Medway Mortgage Shop

The whole process was very smooth after speaking with Steve about getting a mortgage. He was there throughout and was very informative. I definitely would recommend Medway mortgage shop to friends and family as everyone we spoke to was very kind and friendly.

I would highly recommend Medway Mortgage Shop. Communications skills were excellent with proactive updates,returned calls promptly and they kept me informed. I have already recommended MMS to my friends who are considering using an estate agent. A massive thankyou for the whole process of selling my property , it really went smooth and stress free.

As first-time buyers, we walked into Medway Mortgage Shop feeling completely overwhelmed by the process. Audrey changed that instantly. She took the time to explain everything clearly and we left the office feeling so much more confident and informed. We needed to move quickly, and Audrey didn't disappoint - she had our application submitted first thing the next morning, and we had our offer in hand by Monday morning (3 days later and that was over a weekend)! What we appreciated most was her honesty. We had been told elsewhere that we could get a specific interest rate, but Audrey clarified that it wasn't actually accessible without a huge upfront fee. She was reliable, trustworthy, and never pressured us; she simply gave us invaluable advice. Being a family business, you get a level of care and personal service that the 'big companies' just can’t match. Cannot recommend Audrey and the team enough! Thank you so much for all your help, we appreciate it beyond words!

I had a great experience with MMS, I would highly recommend, and definitely use them again! From seeing Steve originally for an affordability and budget conversation, to then speaking to both Steve and Charlotte regularly throughout the whole process, I cannot fault them at all. They were both so helpful, no ask was too much, they would respond to my queries promptly and constantly keep me updated throughout the whole process. I can’t thank you both enough for helping me buy my first house!

Recommended by my mum who has always seen Audrey. We saw Steve and had lots of contact with Charlotte too. Amazing service and cannot recommend them enough to anyone and everyone. It was our first time buying a house and they handled everything with ease, answered our questions etc. we really appreciate their help and support. We hope they stay as our mortgage advisor until we’ve paid off the mortgage! Thank you again!