Foresters Financial

I had an enquiry about my trust fund and Ann was an absolutly lovely person to talk to, extremely helpful!

Frustratingly Outdated Foresters Financial makes managing your account unnecessarily hard. Their interface feels stuck in the past, and changes or updates take way more effort than they should. Customer support is only available 9–5, Monday–Friday—very inconvenient compared to other companies. There are far easier ways to manage your money today; Foresters feels like a relic of the 1980s.

Just scammers. If I could out 0 starts for this terrible service I really would. So for 18 years of having my child trust with them I got £500. If I just put money in piggy bank will end up with more. Technically they just used my money got profit and even didn’t cover the inflation for this 18 years.

BEWARE - DO NOT INVEST WITH FORESTERS FINANCIAL!!! Great customers services when they try to get you to pay in, but zero customer services when you need their help even after having been their client for years. My young daughter had unfortunately, paid £12,000 into the wrong account due to a 1 digit error number on the account, but they refused to sort this issue out, even though she has sent them bank statements to prove that the monthly DD has gone out of her bank account after she gets her monthly salary. We had called HMRC and they said admin errors happen, so it can be repaired but the provider, ie Foresters Financial would have to correct the error from their side, even if it had occurred in previous tax years. Guess it’s too much trouble for Foresters Financial to sort it, hence, it’s easier to say no. Now we have to ask The Financial Ombudsman for help. What a disgrace!!!

Absolutely dismal. Had a 17 year plan for my Stepson, which matured in April '25. They did not notify me it had matured. It has taken well over a month to get his money. Endless phone calls were made to them and in that time I was told 4 times, the release forms would be sent that day. Only for this not to happen . Eventually, after the 5th promise to send they materialised. Sent them back , via an expensive Special delivery service and was told the cheque would be sent out the following Wednesday......... Week later nothing! Another round of time consuming calls and asking to speak to a manager and eventually the cheque was sent. Awful experience! Foresters internal communication, must be 2 empty cans and tight string!