Exquisite Home Cambridge

We bought a property through Exquisite Homes in October and we were really impressed by the service we received. We spoke regularly to Mike Bidwell who was our main contact and he was very proactive in trying to move the purchase along. Mike also went out of his way to resolve an issue after we'd moved into the property, which we are very thankful for. Based on my experience I have no hesitation in recommending Exquisite Homes to anyone looking to buy or sell a property.

Exquisite Homes, but especially Mike Bidwell, were outstanding in ensuring that the purchase of our new home got over the line to exchange and a sucesful completion. He communicated with us honestly, chasing information on an ever changing picture, so enabling the purchase to succeed. He really went the extra mile and we have no hesitation in recommending Exquisite homes as a company to buy a property through based on our experiences.

I have no hesitation in recommending Exquisite Homes. Having moved home many times, this is one of the best estate agents I have ever dealt with. Buying and selling a property involves many moving parts, often outside of your control, and having a reliable estate agent at the centre of the process is crucial. Clear, honest communication between all parties makes a huge difference, and Mike and his team handle this with professionalism and integrity throughout. Many thanks to Mike and the team.

We recently sold our home through Exquisite Home and the experience with Mike and Caroline was outstanding. Mike managed the entire sale with real professionalism, clear communication and a level of commitment you simply do not get from most agents. He stayed calm, proactive and solution-focused even when the chain became challenging, and he kept the whole process moving when others would have stepped back. Caroline handled all the viewings and buyer interactions and did this brilliantly. She presented the property with real care, understood the details that mattered and gave viewers the time and space to appreciate the home properly. Her approach helped attract the right buyers and set the tone for a smooth negotiation. Together, they delivered a service far above the industry norm. Personable, thorough and genuinely invested in getting the best outcome. They raised the bar for what an estate agent should be. Highly recommend.

Exquisite Home with their excellence and professionalism secured me a purchaser with an over the guide price bid. Mike has a strong, embedded knowledge of the Cambridge market and gave me realistic expectations. Caroline met with me to gain extensive knowledge of my property to front-foot questions from viewers; hence she was well informed and professional at all appointments with immediate feedback. Mel and the team behind the scenes did thorough financial checks before agreeing to conduct viewings, ensuring that all potential bidders were in a position to go forward expediently. Exquisite Home has a USP inviting successful bidders to pay a 'reservation fee' towards the final purchase price, thereby 'locking in the deal'. As a seller this gave me confidence that bidders were genuine and committed - alleviating the risk of being several months in to the conveyancing process and being 'let down' with a buyer withdrawing. Mike has clear and confident negotiating skills and is ahead of current estate agents' and political thinking on the pit-falls of our present system. I applaud him and the Exquisite Home team on their best practice and as proven in my case, significant outcomes.