edward john
18 Feb 2026Impossible to talk they never answer more like citizens non advice
Citizens Advice Swansea Neath Port Talbot is an FCA-regulated mortgage broker based in Location not specified, SA1 9WR, specialising in Buy-to-Let, Residential. Rated 3.8/5 from 143 reviews.
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edward john
18 Feb 2026Impossible to talk they never answer more like citizens non advice
Emma Davies
21 Nov 2025I highly recommend the Citizens Advice service. They provide exceptional support and valuable guidance, especially regarding my landlord issues. Not only did they help me navigate my situation effectively, but they also connected me with additional organisations and shared their contact details for further assistance if my initial attempts didn't resolve the matter. They made it clear that I could reach out to them anytime, whether for the same query or something different. In addition to phone support and in-person visits, their website offers an easy-to-use online contact form, providing a variety of convenient options to get in touch.
Curtis Gibbins
24 Oct 2025Absolutely loved my conversations and experience with Citizens Advice Swansea, very knowledgeable team, very professional and extremely supportive, I would 100% recommend them to anyone needing any kind of support or advice, from Legal, Debt, Employment or Disability. Thank you for everything to the whole team.
Star Gazer
16 Jul 2025They have a face to face drop in at the moment Swansea Wind Street, above Nandos Mondays, Tuesdays, fridays 9.30am onwards But the capacity is 10 people per drop in Get there early x
Lisa Thomas
3 Aug 2023I arrived at the CAB and was seen promptly by the receptionist attending on that day. She explained that I'd need to make a future appointment for the issues I wanted to talk to an advisor about. I was given an appointment for a later day. I was happy with the service they provided and look forward to my next appointment.
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Regulatory Status
Direct Authorisation
FCA Number
617762Practical guides and explainers from our blog — relevant to this mortgage type.

The proposed UK holiday tax could cost £500 million and may increase costs for landlords and first-time buyers in the short-term rental market.

UK buy-to-let repossessions have risen by 10% in Q4 2025, with landlords facing higher mortgage repayments due to rising interest rates. Landlords with a £250,000 mortgage face an annual repayment increase of £1,975.

Rents outside London have flatlined for the first time since 2017, potentially impacting landlords. With increased borrowing costs and stagnant rents, landlords could face squeezed profits.

Buy-to-let lending increased by 18.2% in Q4 2025, driven by landlords refinancing existing loans. This led to increased rental yields and lower interest rates, benefiting landlords.

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Mortgage118 is an independent broker directory — not a mortgage broker or lender — and does not provide mortgage advice. All brokers listed hold their own individual FCA authorisation; always verify a broker's status on the FCA Register. Important: Your home may be repossessed if you do not keep up repayments on your mortgage, and you should think carefully before securing other debts against your home. Mortgage118 does not charge consumers. If you have a complaint about a mortgage broker, contact the Financial Ombudsman Service. Mortgage brokers are not covered by the Financial Services Compensation Scheme (FSCS) for mortgage advice — check with your broker directly about their professional indemnity insurance. Mattison Elm Ltd trading as Mortgage118 — Company No. 09831228 — Registered at 7 Bell Yard, London WC2A 2JR.
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