Katie Gray
3 Mar 2026We used Simon Muirhead before for our last mortgage deal, so when things started to feel tight financially, he was the first person I called. When I first reached out, it was mainly to see whether we might be suitable for some additional borrowing. After just one conversation, we had a clear plan. We honestly did not think we were in a position to repay our Help to Buy loan, so finding out that we could and actually making it happen was a massive bonus and a huge weight off our minds. Within six weeks, which was mainly down to the Help to Buy repayment process itself, we had paid off the Help to Buy and secured our further advance with NatWest. Simon had everything organised quickly. He acts fast, communicates clearly and always responds promptly. The further advance is what truly gave us our financial reset and allowed us to restructure everything properly and finally feel back in control. He also reviewed my Life and critical illness cover to make sure everything suited our needs and budget. What really stands out about Simon is not just his knowledge, but the trust he builds. He is supportive, transparent and genuinely a lovely person to deal with, which makes such a difference when you are talking about something as important as your finances. What he has given us goes far beyond sorting a mortgage. He has given us clarity, confidence and real financial security as a family. We have never felt so in control. I honestly cannot recommend him highly enough.











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