James Gard
31 Dec 2025Summary: An excellent firm that gets results. I approached Daniel at Hartley Ross in 2024 because I was stuck with a very complex problem relating to pension drawdown. Accessing the money was critical to our family finances at the time and I couldn’t make any headway with the pension provider on my own. I had more or less given up and assumed the issue couldn't be solved. Daniel very patiently and persistently worked through this issue and delivered a great result for us. He kept me in the loop and always had time for a quick call or Zoom to reassure me. He has a great way of explaining complex financial products and has a friendly, approachable style. The firm has since conducted a review of all my pensions to make sure I am on track with my retirement plans. Having solved one major problem for me this year, I have every confidence the firm can improve my financial decision making in the coming years.









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