more2life

Glorified loan sharks preying on the elderly and vulnerable!! And when your loved ones pass away they will make every process long and almost impossible and in the mean while continue to add interest on to the account and when it’s 1000£ a month and they are postponing and dragging heals for 9 months this is seriously adding up ! They have taking months to sort a responses and then saying house is being sold for too less and sending in their own evaluation people adding on more time and then there isn’t enough to cover their shark loan!! Avoid avoid avoid !!

Worse experience ever had on moving. Archaic language . Nothing explained in layman’s terms. Time scales horrendous.. What is always a stressful experience turned into a nightmare. Whether M2L or the solicitors - customer centric they are not! Need to do more to be customer focused. Always asking how they are doing but in our opinion listen to the customer keep us happy THEN ask how we are doing.

I have been very impressed with more2life with the help and advice offered, especially from Emma Billington and the Moving home team. Communication has been through emails which have been prompt and most helpful. Either by phone or by email, the team have always been approachable, offered sound and sensible advice and in plain English, which is always a bonus in my opinion. They are incredibly friendly and professional and know their stuff.

I spoke to Stephanie. I found her very easy to talk to, and explained what I wanted to do. She understood what I wanted to do, and, not being a techy, she informed me what to do to set up a standing order! I am grateful to her for explain thing easily. Thankyou.

I spoke to a very helpful and knowledgeable agent called Stephanie W. She spoke in plain English which made it very clear to me my options and how the best way for me to move forward. I told her, in our conversation, that I wish I had spoken to someone like her initially as now I am more understanding of my options. Definitely a 5 star lady.