Smiths Financial

I had a really positive experience working with Smiths Financial Solutions while arranging my mortgage. Richard was very responsive throughout the process and always quick to come back to any questions I had. As a first-time buyer there was a lot to navigate, but he took the time to understand my situation properly and explained the options available to me clearly. I felt well supported from start to finish. Richard kept things moving, provided plenty of useful information, and made sure I understood each step of the process. Communication was excellent and it was reassuring to know I could ask questions whenever needed. I’d definitely recommend Smiths Financial Solutions to anyone looking for a mortgage broker.

We contacted Richard as he had been recommended by so many people on social media. We are so pleased we did. From the very start, from our initial enquiry Richard was prompt, informative and very approachable. Richard run us through a series of calls to ensure he had all the required information to give us an accurate outlook at our mortgage needs and what the market could offer us. With his calm support and due-diligence our mortgage application was submitted and with constant updates and reassurance. To our delight this was approved soon after. We owned 45% of a shared ownership house and wanted to staircase to 100%. I cannot recommend Richard highly enough. 5 stars is too little! I’d give him 10 if that option was available. There administration fee for there services is very competitive and cheaper than the big companies that in our previous experience boast to do everything and give everything but fall far below that expectation. Every email was replied back to in excellent time frames or any further information required by us was clearly stated and easy to understand. Richard does not stop there, he done all the leg work contacting and getting multiple quotes from different solicitors, while being that middle man to talk to our chosen solicitor that was selected from these quotations. Thank you Richard and his team. I will be a returning customer for many years, loyalty and trust is hard earned and you have earned ours immensely.

Excellent Service – Exceeded Expectations My daughter found this broker through Trustpilot and I’m so glad she did, because the service genuinely exceeded expectations. From start to finish they were professional, knowledgeable, and extremely efficient. Communication was excellent throughout, everything was explained clearly, and they were always quick to respond whenever I had questions. They made what could have been a stressful process feel smooth and well managed. I couldn’t fault the service and would highly recommend them to anyone looking for a reliable and trustworthy mortgage broker.

Richard is extremely patient and took his time to explain all the various products that were available for my situation. No question was too small and he made the process very smooth. All queries from the lenders were handled by his team, and even when I felt frustrated by a complex matter in my documents, Richard was always reassuring me and helping me navigate it all. So pleased that I finally have a mortgage offer! I recommend Smith Financial 100%!

Review for Smiths Financial Solutions I recently had the pleasure of working with Richard Neilson to secure a mortgage for my new home, and I couldn't be happier with the experience. From start to finish, Richard Neilson demonstrated exceptional professionalism, expertise, and dedication. Expertise and Knowledge: Richard Neilson has an in-depth understanding of the mortgage market and was able to explain complex terms and processes in a way that was easy to understand. Their knowledge and insights were invaluable in helping me make informed decisions. Communication: Throughout the entire process, Richard Neilson was always available to answer my questions and provide updates. Their prompt and clear communication made me feel confident and reassured every step of the way. Personalized Service: What truly sets Richard Neilson apart is their commitment to personalized service. They took the time to understand my unique financial situation and goals and tailored their recommendations accordingly. This level of attention and care made a significant difference in my experience. Efficiency: The mortgage process can often be lengthy and stressful, but Richard Neilson made it as smooth and efficient as possible. They handled all the paperwork and negotiations with precision, ensuring that everything was completed on time. Overall Experience: I highly recommend Richard Neilson to anyone in need of a mortgage broker. Their expertise, communication skills, personalized service, and efficiency make them an outstanding choice. Thanks to Richard Neilson I am about to be happily settled in my new home.