Custom Insurance & Mortgage Solutions

Custom Insurance & Mortgage Solutions | Mortgage118

Team Members

Meet our experienced team of mortgage professionals

Charlotte Harris

Mortgage Adviser

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Daniel Evans

Protection Specialist

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About Custom Insurance & Mortgage Solutions

At Custom Insurance & Mortgage Solutions, I specialise in navigating the complexities of residential mortgages. Based in Meridian Business Park, I am well-positioned to serve clients across the East Midlands and beyond, offering expert guidance through every stage of the mortgage journey. My approach begins with understanding your unique financial situation and homeownership goals. I take the time to listen and assess your needs, ensuring that the advice I provide is relevant and practical. The mortgage landscape is ever-changing, and my role is to interpret these changes and their implications for you. Once I have a clear understanding of your requirements, I conduct a thorough analysis of the market. I am well-versed in the nuances of various mortgage products, from fixed-rate options to variable rates, and I keep abreast of lender criteria that can significantly impact your borrowing potential. By drawing on this knowledge, I can present you with the most suitable choices, helping you to make informed decisions. I pride myself on a streamlined process that prioritises transparency and clarity. Throughout your application, I maintain open lines of communication, ensuring you are always informed about progress and what to expect next. I assist with gathering necessary documentation, liaising with lenders, and addressing any queries that may arise along the way. My goal is to alleviate the stress often associated with obtaining a mortgage, allowing you to focus on the excitement of finding your new home. Understanding the importance of timing in the property market, I work diligently to expedite applications without compromising on thoroughness. I also offer insights into associated costs, such as stamp duty and insurance, which are crucial for your financial planning.

Specialisations

No specialisations listed.

Languages Spoken

🇬🇧English

Reviews & Ratings

Google

4.9(102 reviews)

James McIntosh

27 Feb 2026

Rob Westell was a huge help to my partner and I as we looked to buy our first house last year. Throughout the process he was swift to respond, clear in communication, and eager to share his knowledge. Not only that, but his positivity and helpfulness made a real difference as we entered into a potentially stressful unknown. Thanks again Rob for all you did for us! We would definitely recommend Rob's services to anyone who was uncertain about what they might be getting into with mortgages and house-buying!

Gemma Denman

22 Feb 2026

I can’t recommend Rob Westell highly enough. From start to finish, the service was exceptional. Rob arranged a complete remortgage for me, helped me clear my Help to Buy loan, and made the entire process feel straightforward and stress-free. What really stood out was Rob’s professionalism, responsiveness, and ability to clearly explain every step. Nothing ever felt like too much trouble, and I always felt confident I was in safe hands. Thanks to Rob’s guidance, I was also able to move forward with my loft conversion plans, which has made a huge difference to my home. If you’re looking for someone knowledgeable, trustworthy, and genuinely committed to getting the best outcome for you, I wouldn’t hesitate to recommend Rob Westell – absolutely first-class service.

Sarah J

7 Jan 2026

Excellent service from start to finish. Rob was professional, responsive, and extremely knowledgeable, ensuring everything ran smoothly throughout our mortgage application. Rob kept us informed at every stage. We’re very thankful for his support and wouldn’t hesitate to recommend Rob to anyone looking for a reliable and efficient mortgage advisor. Thank you Rob!

dwestell

6 Jan 2026

I’ve just completed a transfer of equity with the guidance and assistance of Rob. He was very knowledgeable and professional throughout the process and I would certainly recommend him in the future. I’m looking to purchase another property in the next couple of months and would not hesitate to use Rob and Custom Insurance & Mortgage Solutions Ltd again. Cheers Rob.

Sara Fuentes

24 Nov 2025

I had an excellent experience working with my mortgage advisor Nathan Harris. He was extremely helpful throughout the entire process and very patient, taking the time to explain everything to me in clear, non-financial terms. I would highly recommend working with him!