John Francis Sketty

The service we received from Louise and her team at Sketty John Francis was excellent from start to finish. They were professional and provided excellent communication throughout. Louise made what was a difficult and stressful time so much easier. She was friendly and approachable at all times and didn't mind me pestering her with questions.

The team at John Francis (Sketty) were professional, kind and helpful throughout. Communication was excellent and the branch manager always kept me informed of progress and anything I needed to know. She really brought a personal touch to the whole process and I can’t praise her (Louise) and the team enough.

Never dealt with estate agents before (like many people), but I can truly say that the team at John Francis in the Sketty branch were absolutely fantastic. Genuinely couldn't thank them enough. Already a difficult time with dealing with the loss of my grandmother, they helped with absolutely everything ( far more than other people), on hand at anytime with help and assistance on what was going on with the sale (and other issues). They truly went above and beyond to make sure both myself and the other party were kept happy and the sale was done as smoothly as possible. Would recommend Louise and the team there to anyone wanting to deal with property sales/selling. Honestly thank you so much for your help.

Just completed the sale of my property through John Francis, Sketty. Though it took longer than anticipated, overall I am happy with the service I received and particularly from Louise, Emma, and Jacqui. They were professional, very courteous, and supportive throughout. I was kept informed throughout and received timely updates of viewings and feedback, and even when a sale fell through (due to no fault of theirs), I was updated immediately and they did everything to secure me a new buyer as quickly as possible. As they sale progressed, they also kept me informed and did the necessary to see the sale through. My rating is 4.5 stars because it took longer than expected, but as I can't give a half star rating, I am happy to round up. Thank you very much to Louise and her team at JF Sketty. Louise thank you for your help with the solicitor issue, and I must also add a special thank you to Emma for her caring attitude in difficult moments.

We have just exchanged contracts on a property purchased through John Francis, Sketty, and have been delighted with the service we have received from Louise, Emma, Helen and Jackie. Not only are they professional and efficient, but also cheerful, caring and enthusiastic. Louise has been a superb communicator, responding swiftly (usually within minutes!) to every email, and ensuring we were kept up to date with progress at all times. She knew when to be diplomatic and when to chivvy the various parties involved. Her efforts undoubtedly contributed to the smooth experience. Thank you, JF Sketty team!