Ry Mears
27 Nov 2024been on hold for over an hour then just tells me nobody can take my call an cuts me off done this every hour for 4 hours straight now and i am still on hold just waiting for it to cut me off again
Citizens Advice Rotherham & District is an FCA-regulated mortgage broker based in Rotherham, S60 1PF. Rated 3.8/5 from 146 reviews.
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Charlotte Harris
Mortgage Adviser
Daniel Evans
Protection Specialist
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Ry Mears
27 Nov 2024been on hold for over an hour then just tells me nobody can take my call an cuts me off done this every hour for 4 hours straight now and i am still on hold just waiting for it to cut me off again
Adedoyin Oseni
16 Jul 2024Very nice and serene environment. Kind staffs
Susan Mosley
18 Apr 2024After trying to speak to someone on a number of occasions I haven’t been able to get through. Told I was in a queue but no- one was available to take the call. Listening to mind numbing repetitive music I felt like screaming and I had to end the call. I tried all the alternatives of live chat email and website none of which worked. Absolutely terrible. 👎🏻
Victor
23 Jun 2018Terrible .. I was given false advice and only to find out after I did my own research. Secondly they need more staff , The person that was suppose to help me (Steven) was not reachable . If you call the reception they used to say he’s busy all the time!! I Had to end up going to the Sheffield one and they were brilliant 🙏🏾
Sarah Mann
19 Jan 2018Very helpful. They put you at ease about everything and they are so caring and supportive. They really do put your mind at ease.. They make you feel better about whatever your situation is and they basically do pretty much everything you need for you.. Please definitely go to them and they WILL 100 % HELP YOU.... your not on your own with their support...... HAPPY DAYS!! PLEASE GO TO THEM AND YOU WILL NOT BE DISAPPOINTED... 😄 xx
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