New Chapter Property Finance

We have been using Craig for our buy to let and personal mortgages for many years. His attention to detail and constant checking of the market for the best product and rates is second to none. He is always at the end of the phone with the best advice on much more than mortgage products. We wouldn't use anyone else and have always recommended Craig to others. Keep up the great work Craig and the New Chapter Property Finance Team 👏 Claire and Wes Roberts

We had a great experience working with Craig as our mortgage advisor. He was always incredibly helpful, responsive and took the time to clearly explain everything to us throughout the process. As first-time buyers, we really appreciated how patient and thorough he was, making sure we understood each step. We felt fully supported from start to finish and would highly recommend him to anyone looking for advice.

We’ve worked with Craig at New Chapter Finance for a number of years now and he has been absolutely fantastic throughout. From our first mortgage to refinancing and ongoing advice, he has always been professional, patient and incredibly thorough. Craig takes the time to really understand your situation and explains everything clearly, which makes the whole process feel far less overwhelming. He’s proactive, keeps you updated, and you always feel like you’re in safe hands. What I appreciate most is that he genuinely cares about getting the right outcome long term, not just the quickest deal. We wouldn’t hesitate to recommend him to anyone looking for honest, reliable mortgage advice.

Craig… helped up with the process of remortgaging our property. Craig was very patient and explained things very carefully. He found us a really good interest rate. We were extremely anxious as it had been a while since we had to do this. He was so helpful and informative. He guided us and helped us every step of the way and kept d informed throughout. His colleague Eva sent us all the information, forms we needed to fill in very promptly and was also available for any questions. Great team. I will definitely be using them again and would recommend them highly.

Working with Gav at New Chapter Property Finance has been an absolute standout experience. From the very first conversation, he made the entire mortgage process feel clear, manageable, and—dare I say—stress‑free. He took the time to understand our situation, explained every option in plain English, and never once made us feel rushed or pressured. What really sets Gav apart is his communication. He kept us updated at every stage, answered questions quickly, and always made sure we understood what was happening next. It’s rare to find someone who combines deep expertise with genuine care, but Gav does exactly that. Thanks to his guidance, we secured a great mortgage deal and felt confident throughout the whole journey. If you’re looking for a broker who is knowledgeable, reliable, and truly on your side, Gav is the one you want. Highly recommended.