Cobus Erasmus
6 Nov 2025More Than Just a Mortgage - A Life-Changing Experience with Incredible People I am a 50-year-old first-time buyer, and I approached the mortgage process with a great deal of anxiety. Not only was my deposit smaller than most, but I also had a little blip on my credit history that I feared would define me. From the very first call, Yes Financial proved they were different. This review is for three exceptional individuals who didn't just do their jobs; they changed my life. My journey began with Lewis McKenna, who got the entire process started with immense knowledge and reassurance. He made me believe it was possible. Then, Abigail Cullum came alongside me. I cannot overstate the impact Abigail had. She was with me every single step of the way. Her support was so profound that when the stress and emotion of this lifelong goal overwhelmed me, I actually became upset on a phone call with her. Her response was not one of awkwardness or procedure, but of pure, genuine kindness and empathy. She calmed me, reassured me, and gave me the strength to keep going. She is an incredible talent and an even more amazing person. Just when I thought the team couldn't be any better, Gemma May stepped in to drive it home. Where others might have given up due to the complexities of my case, Gemma simply would not. Her tenacity and determination in securing my mortgage offer were nothing short of heroic. She fought for me. I had the distinct sense that these three weren't just working a file; they, and seemingly the whole office at Yes Financial, were genuinely rooting for me. They saw me as a person, not a number. To Lewis, Abigail, and Gemma: thank you. You have made a 50-year-old man a first-time homeowner. I am Will Erasmus, an extremely, and forever, happy customer.








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