Tom Hookham
20 Feb 2025I unfortunately cannot recommend Jason Ward for a mortgage. Me and my wife used Jason two times. One for our first mortgage and then a second time to renew our mortgage. The first time was mostly fine, but the reason I cannot reccomend Jason is due to the issues that occurred during the mortgage renewal. We got in contact to renew with around 6 months notice. Jason assured us that it would be stress free and he could sort it. However, the months dragged on without further contact. We consistently chased Jason for an update and each time he said he was on track. However, this continued up until 6 weeks before our mortgage was set to expire. Jason, essentially ghosted us and only responded again when he said that we would he using a different mortgage broker. The issues caused by this meant that we had to pay a month on the tracker rate which could have been avoided if Jason’s communication was better or if he had actually done what he said he was going to do. Although this may not be your experience, I would say to try else where; other mortgage brokers offer more and often without a cost from the home owner. We’ve managed to go through a different broker which had no cost and it was also cheaper than the one that Jason had initially found.










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